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saclark
New Member
USA
57 Posts |
 Posted - 10/07/2003 : 19:27:57
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| I still have an open 3rd level ticket open with Fujitsu. I am going to wait until I get back from some business travel and then contact them again to be triple certain that I can either restore to the factory image or to my new image. I will keep you posted. Thanks for all of your assistance. |
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christh21
Junior Member
USA
315 Posts |
Posted - 10/08/2003 : 12:00:13
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| It sounds to me like there is some confusion between the DOS and Windows versions of DISE. You CANNOT run "DISE.exe" within WINDOWS. It is the DOS based program. There is a second file in the C:\DISE folder that is the Windows version. DISE is not a command line tool except when using a DOS bootdisk. |
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saclark
New Member
USA
57 Posts |
Posted - 10/08/2003 : 12:17:28
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| Can you not boot to a DOS command line with or without CD Rom support ? Then change directories to the DISE directory and run the DISE command there ? |
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oion
Advanced Member
USA
2231 Posts |
Posted - 10/08/2003 : 13:21:27
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That's what I meant, if it wasn't clear - apparently others have booted via boot floppy to A:\, traversed to C:\DISE, and run the DOS version just fine (though how it works while re-imaing the HDD is a curiosity). I checked the Fujitsu cd, it seems WDISE.exe is the Windows version, and DISE.exe the DOS version.
______________________
To have no errors
Would be life without meaning
No struggle, no joy
-- Brian M. Porter (from the Salon 21st Challenge: error haiku contest) |
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saclark
New Member
USA
57 Posts |
Posted - 10/09/2003 : 11:23:08
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| I can see that I have a file named WDISE.exe as well as DISE.exe in the C:\DISE folder. Does this mean that I might have the capability to restore either the factory or newly created image file from Windows , as I don't have a floppy drive to boot to ? |
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hfgarris
Starting Member
12 Posts |
Posted - 10/11/2003 : 13:04:45
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Perhaps the P2000 Factory Image Restore is similar to that on the P5000 series which I just restored?? Here is that proceedure:
Insert the Application Restore CD which came with the computer and reboot.
Press F12 at splash screen to select boot device and pick "CD Boot".
This will load DOS session, and will ask if you wish to restore image. Answer "Yes".
Drive Image SE will then automatically load. Don't pick either of the displayed large buttons, but instead pull down the leftmost menu-bar item and select "Restore Factory Image"
After a lot of loading, it will ask to exit, then reboot.
The computer will now go through the out-of-box windows setup.
Hope this helps somehow ....
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oion
Advanced Member
USA
2231 Posts |
Posted - 10/13/2003 : 20:16:35
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I don't believe the P-1k/2k series has this method of setup - it must be new with the P-5k, didn't know that. (Verify?) AFAIK, the only normal way to access the DISE restore is with the boot floppy(s) on either P-1k/2k.
While the P-5k method of restore with the "Applications Restore" cd is convenient with the bootable cd, I find it very, very misleading to the average consumer who can't even tell the difference between the usual app/driver restore cd and a full system restore cd or OS cd. Plain misleading. People will think the image is on the cd when it's not... Unless there are huge red and yellow blinky signs everywhere about it.
______________________
To have no errors
Would be life without meaning
No struggle, no joy
-- Brian M. Porter (from the Salon 21st Challenge: error haiku contest) |
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norm
Starting Member
United Kingdom
11 Posts |
Posted - 10/14/2003 : 11:01:18
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Can someone help me, please? I bought a used P2140 but when I got it I saw that the previous owner had deleted the backup partition and reformatted. So now I have no backup copy. I own both Drive Image 7 and 2002. Is anyone willing to make me a Drive Image copy of the original backup partition on CD and mail it to me in the UK? Obviously, I'll cover the costs.
Sad that the P2s never came out in Europe but I'm glad I got one.
norm |
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oion
Advanced Member
USA
2231 Posts |
Posted - 10/14/2003 : 14:29:32
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You're going to have to provide more details than (I assume that's a typo) just the P-2120 model, since the factory drive images are OS-dependent. Windows 2000? XP Home? XP Pro? Question: Does your P have an OS on it at all? If it does, and it's XP/2K, you should be able to find the "i386" folder on there. This is the original installation folder, and can be backed up to bootable cd via various methods online.
______________________
To have no errors
Would be life without meaning
No struggle, no joy
-- Brian M. Porter (from the Salon 21st Challenge: error haiku contest) |
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norm
Starting Member
United Kingdom
11 Posts |
Posted - 10/14/2003 : 16:51:08
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Sorry, I didn't make it clear. The seller reinstalled XP Pro and gave me the drivers CD and also the Service Pack 1 CD but that doesn't work on its own. I was just hoping to get like a recovery CD if I ever have to do an install from scratch without having to install Windows and all the drivers separately.
Regards
Norm |
Edited by - norm on 10/14/2003 16:52:54 |
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hfgarris
Starting Member
12 Posts |
Posted - 10/18/2003 : 01:24:00
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OK - I took a look at my P2046 to see how to restore the out-of-box factory partition. It seems much simpler than what I am reading in this thread.
- From the Windows start menu, select "All Programs" then "Drive Image SE" then run the Drive Image SE program supplied with the computer.
- Once Drive Image SE is running, don't select any of the three displayed buttons, instead pull down "Options" from the menu bar and select "Restore Factory Backup"
- A warning screen will appear to which you have to type in "YES" in the indicated box. Once you have done that your system should reboot and restore the original image file on the DISE_ BACKUP partition on your hard disk. This will take awhile.
-When the restore is finished, rebooting will provide the same out-of-box experience you saw when you originally received your computer.
Hope this helps whoever was trying so hard to accomplish this.
-howard |
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oion
Advanced Member
USA
2231 Posts |
Posted - 10/18/2003 : 09:13:54
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Quite possible it's being made more difficult than necessary; I haven't used DISE myself in quite sometime, and as it gets more distant I'm probably forgetting details. (Don't recall running it directly within Windows, however; I might have received strange Windows errors that forced me to use the boot floppies... I'll never know for certain.)
I'm curious what the true limitations and requirements are for the DISE software - I don't believe it was documented with the P.
Can the C partition be converted to NTFS fine? I think so, someone did restore it back to FAT with the factory image. And one can easily make one's own NTFS drive images with DISE.
Can the D partition be converted to NTFS? I don't believe so, because DISE must be able to read the partition from DOS, and DOS doesn't support NTFS. This may not be an issue with the latest retail version of Drive Image.
Can the partition be resized? At first the consensus seemed to be no, but perhaps that's not true. Maybe there's more than one version DISE we're talking about; the P-5k version seems to behave a little differently.
What if you add a partition? Can DISE work on the larger hard drive someone transplanted? (For me, that answer is no, since DISE refuses to run and I have three partitions on a 60GB drive...)
Can the backup D partition be renamed? What about C? The PQI folder itself? I don't remember these details.
BIOS hard drive/boot record protections must be OFF - specifically the "read only" protection on the boot record because DI writes to it. Otherwise, you'll get an Error 14. I usually run into this because I forget to turn off my BIOS protections.
The reason why it's a good idea to create floppies or the boot-cd alternative is because the C partition may become unbootable or corrupted (sort of the whole point of having a drive image in the first place). So regardless, even if it does work fine from Windows, it's a good idea to make sure it also works fine from DOS. Drive Image 2002 also requires DOS-booting floppies, but the latest version supposedly doesn't (same with Ghost, I think; see the other thread in P-5k).
(If someone can just look at their second DISE boot floppy and list its contents here, I'd be happy to make a boot-cd (download the kit, that is) for people without access to floppy drives.)
______________________
To have no errors
Would be life without meaning
No struggle, no joy
-- Brian M. Porter (from the Salon 21st Challenge: error haiku contest) |
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hfgarris
Starting Member
12 Posts |
Posted - 10/18/2003 : 13:10:33
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When you run DISE from windows, it creates a bootable DOS session which it run after the warm restart. You can change the DISE partition size, in face it does so itself as you create additional user restore images, taking space away from the C partition. You probably shouldn't add additional partitions unless you know what you are doing with DISE. This version is pretty simple minded (SE version) and requires the backup partition to be the second partition. Normally, if you split your C drive in two, the DISE backup partition would become the third partition, and Drive Image SE would not find it. The retail versions of Drive Image are more capable of dealing with these types of changes than is the SE version. I am not sure that the retail version can use the SE derived factory image however (It has been quite some time since I was playing with this and my recollection is a little foggy<g>).
I spent some time fooling with this when I upgraded my 20GB drive for a larger one and wanted to preserve the DISE restore capability (which I did). Creating 2 user partitions (for programs and data) became more trouble than it was worth, so I eventually removed it and returned to the simpler dual partition scheme used with the original distribution.
I believe you are correct that the DISE partition cannot be changed to NTFS due to the DOS access requirement. I have my C drive converted however without problems. You may lose that format on restore however, but it is easily redone after the restore.
Your recommendation to create the restore floppy disks while the users system is stable is a good one, as it will be very difficult to do after they have a system problem. Of course, your efforts to produce a boot CD are the best way to go, easy to carry without requireing the external floppy drive and more reliable than the floppy disks after lengthy storage. |
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gtsbiker
Junior Member
USA
268 Posts |
Posted - 11/04/2003 : 16:05:29
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did the factory restoree actually restore every thing? i thought i heard that it did not. i had a broram over write the windows xp style display and seems to be causing other problems. there is no partial restall or a program that just restores the Windows files?
thanks |
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oion
Advanced Member
USA
2231 Posts |
Posted - 11/04/2003 : 16:56:36
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If you have System Restore enabled in XP, you should be able to restore the Windows systems files to a point in time prior to whatever you did to XP (depends on how much space was allotted to the program as well as how long ago you want to rollback the settings). Note you will lose programs and settings that you made after whatever System Restore point you choose, of course, and it may even mess with other things. Factory restore DOES restore everything (C partition) to its original state. I don't know what a "broram" is, though.
P.S.: If you have an XP OS cd-rom, you can do a "repair install" or simply try to use the Recovery Console to restore specific system files.
______________________
"Be what you would seem to be - or if you'd like it put more simply - Never imagine yourself not to be otherwise than what it might appear to others that what you were or might have been was not otherwise than what you had been would have appeared to them to be otherwise." - Lewis Carroll |
Edited by - oion on 11/04/2003 16:57:49 |
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gtsbiker
Junior Member
USA
268 Posts |
Posted - 11/05/2003 : 01:43:27
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| i did not have the system restore on. i had turned it off to get rid of a worm and forgot to turn it on. the XP disks don't come with the US version of the P2120. i heard there was a way to make one but never tried it. |
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oion
Advanced Member
USA
2231 Posts |
Posted - 11/05/2003 : 08:49:06
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If you just recovered from a major virus, you might as well consider restoring the factory drive image anyway just to start out clean. Then you can search for the thread "Bootable-cd kits" in this forum or search the other forums for bootable XP cd. There are many guides on Google.
______________________
"Be what you would seem to be - or if you'd like it put more simply - Never imagine yourself not to be otherwise than what it might appear to others that what you were or might have been was not otherwise than what you had been would have appeared to them to be otherwise." - Lewis Carroll |
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